Can your system run on Macs (Apple computer operating systems)?
Hippos was built to run on Microsoft Windows operating systems. However, please contact us to discuss your specific setup as we may have some options available.
I have existing POS hardware, will Hippos work on it?
Yes, Hippos was designed to work with the majority of POS hardware on the market. Please contact us to complete a free hardware assessment.
I'm not computer savvy, can you help me setup my list of items / menu?
Yes, we can help to import your initial list of items / menu to get you up and running quickly. With our onboarding process, easy to use system, and our detailed documentation, we aim to empower you to be able to maintain your list of items / menu long term.
I don't have a web site, can I still use online ordering?
Yes, of course! The Hippos online ordering add-on will give you an instant web presence. You can start selling online immediately.
I already have a web site, can I add online ordering?
Yes, of course! The Hippos online ordering add-on will be added to your existing web site with minimal effort.
What are the transaction fees for online orders?
There is a standard $0.50 per transaction + 3.25% payment processing fee per transaction.
How often do I get paid for orders placed online?
Our platform works on a 5 day rolling payout.